Advanced Management: Achieving Superior Performance and Strategic Success

Start Date End Date Venue Fees (US $)
09 Nov 2025 Dubai, UAE $ 3,900 Register

Advanced Management: Achieving Superior Performance and Strategic Success

Introduction

In today’s world middle and senior-level managers are faced with increasingly complex responsibilities. In order to meet this challenge, they must be continually sharpening their management skills. This program will focus on the management and leadership skills necessary for success in today’s fast-changing business environment. In this program you will learn how to:

  • Manage and motivate people more effectively
  • Create and harness the power of high-performance teams
  • Understand and effectively utilize strategic planning techniques
  • Negotiate for positive results
  • Utilize the Baldrige performance criteria as a standard of excellence and benchmark for your organization

Objectives

    • Consider methods for improving management performance
    • Gain insights into the successful implementation of teams
    • Study the techniques of strategic planning
    • Develop their skills in the area of negotiating
    • Analyze the Baldrige award criteria for excellence
    • Examine the application of management best practices

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting. 

Who Should Attend?

This program is specifically designed for professionals in all areas of operations who seek to manage the process of change and improve the performance of their area of responsibility. It is an opportunity for all professionals to advance their ‘management thinking’ and keep abreast of the most modern concepts in management. It will be of benefit to all Professionals, who are:

  • Responsible for organizational improvement
  • Concerned with achieving standards of excellence
  • Interested in enhancing their management skills
  • Interested in enhancing their leadership skills
  • Who has responsibility for strategic planning
  • Who has responsibility for team leadership

Course Outline

Day 1: People Management

  • The importance of sociotechnical management
  • Organizational values and visionary leadership
  • Introduction to the Malcolm Baldrige quality award-standard of excellence
  • Organizational and personal learning
  • Employee training, well-being, satisfaction, and commitment
  • Enhancing your coaching skills

Day 2: Leading Teams

  • Work teams and project management
  • Understanding team member styles
  • Managing conflict in a productive manner
  • Creating a virtual team
  • Evaluating team effectiveness

Day 3: Strategic Management

  • Management by fact and vision
  • The strategy development process
  • Strategic planning and implementation
  • SWOT analysis and performance improvement techniques
  • Integrating the value chain for enhanced performance
  • Examples of strategic success and failure

Day 4: Negotiating for Results

  • Gaining insight into the negotiating process
  • Characteristics of an effective negotiator
  • Developing negotiating strategies
  • Employing persuasive negotiation techniques
  • Achieving the benefits of effective negotiating
  • Negotiation exercises

Day 5: Operational Excellence

  • The Malcolm Baldrige quality award-standard of excellence practice
  • Matching organizational strategies with operational results
  • Achieving competitive advantage through operational excellence
  • Business models and business process re-engineering
  • Public responsibility, citizenship, and value creation
  • Lessons from the best-performing companies and Benchmarking your operation against the best

Accreditation

Related Courses

Competency Solutions Brochure
PETC Corporate Profile